Find Someone at Polk County Jail
For ICE custody, begin with ICE's detainee locator. Have the person's A-Number, their immigration identification number, or their full name, country of birth and date of birth available. The county also publishes local jail records. A county record may help you check custody, but do not assume that a bond amount shown there is an immigration bond. Confirm the ICE bond decision separately.
Jail Address and Phone Number
Polk County Jail
- Physical address: 1985 NE 51st Place, Des Moines, IA 50313
- Jail phone: (515) 323-5400
- Operator: Polk County Sheriff's Office
Polk County runs the jail, which also holds people in ICE custody. Before visiting, confirm that the person is still there and ask about the current visitor arrangements.
Visiting and Staying in Touch
Arrange a visit
The county provides on-site and remote video visits through its approved service. Use its visitor instructions to register and check the available appointments.
Calls and voicemail
Polk County's jail help page explains how to set up a phone account and use the approved voicemail service. Follow those instructions rather than expecting the jail's staff number to connect you directly to the person.
Money for personal purchases
The county links its approved commissary deposit service. Commissary funds pay for personal purchases in the jail; they do not pay an ICE bond. Check the person's details carefully before sending money.
Immigration Court Information
Being held in Des Moines does not mean an immigration hearing will be held at the jail. An Iowa case may be handled through a court in Nebraska. Follow the latest court notice for the hearing location and instructions.
Help With an Immigration Bond
Has an immigration bond been set? Amistad can explain the costs and help you begin by phone or online, even if you are outside Iowa.
Have the person's full name, A-Number, current facility and immigration bond amount ready if you can. You may call with missing details, but we need the A-Number before we submit the bond to ICE. We review cash or property options and prepare the documents for submission through ICE eBonds. ICE approval and the jail's release steps must follow; an exact release time cannot be guaranteed.
Quick Checklist
Common Questions
Get Help With the Next Step
Call with the details you have. We will explain what is needed to handle a bond already set by the government.
Amistad Bail Bonds is a private bond agency, not a law firm. We are not affiliated with ICE or the jail. For legal advice about a person's immigration case, speak with an immigration attorney.